FAQ
What can we expect from you?
Our photo booths are easy to use—just step in, tap the screen, strike a pose, and let the booth do the magic! You can choose between props, backdrops, and instant digital or print copies.
Every rental comes with unlimited photo sessions, a friendly booth attendant, event-ready templates, instant digital sharing and/or prints, plus setup and takedown.
What kind of customization is available for my event?
Once you’ve secured your date, we will schedule a consultation to ensure we can match your event’s colors, fonts, and theme so every print or digital image fits your style.
How does the photo printing work?
Pictures take about 10 seconds to print, and are available in 2 sizes:
Regular 4″ x 6″
Photo Strips 2″ x 6″
How long do we have access to the live gallery after our event?
Your live gallery will be available for up to 1 year after your event. You will be able to download your gallery as a ZIP file anytime before the anniversary date.
When do you arrive for setup?
We will arrive approximately an hour before the event for the initial setup. Teardown will also take approximately an hour. There is no additional charge for setup and takedown time.
How many hours should we book a booth for?
Most events book between 2–3 hours. 2 hours is great for smaller gatherings, while weddings, corporate events, or large parties often go for 3–4 hours to make sure everyone gets a turn (and a few repeat visits!).
Will there be a booth attendant?
Yes! All our packages include a booth attendant with appropriate attire. It is important that our team consistently maintains an image that is level with our brand: professional, tidy, and approachable.
What is required for setup?
We require a 10ft x 10ft space with at least a 9ft height clearance, as well as cover from the elements (for outdoor events). We also require access to a 120V 1.5AMPS outlet within 25ft.
What cities do you service?
We are based out of Toronto, and service Mississauga, Oakville, Milton, Brampton, Vaughan, and Markham. If your city is farther, please contact us for a quote as additional travel charges may apply.
Are you insured?
Yes, our photo booth services are fully covered by Commercial General Liability (CGL) insurance, giving you peace of mind. In the unlikely event of property damage or accidents, both you and your guests are protected, so you can focus on enjoying the fun and capturing memories.
What is the payment structure?
A 20% deposit is required to secure the date for your event. The remainder of the balance is due 10 days before the event date. We accept e-transfer, as well as credit card.
What are the Cancellation and Refund policies?
The 20% deposit is non-refundable. You can cancel or reschedule as long as notice is given more than 10 days before the event. If you need to reschedule, we’ll do our best to accommodate your new date based on availability.